GuestHero

AI Guest Companion for Hotels

Give every guest a personal companion for their stay.

Answer guest questions instantly, recommend the best local experiences, and give your team more time to focus on hospitality.

Book a Demo

and claim 2 months for free

Your team explains it once. GuestHero shares it with every guest.

GuestHero

Ask anything…

Try GuestHero in under a minute.

Explore a sample hotel and see what your guests experience.

Guests ask. Your team repeats. All day.

Breakfast, parking, WiFi, late checkout, where to eat—the same questions every shift. Time that should go to real hospitality.

Where is breakfast?What can we do nearby?Can we check out later?Where should we eat tonight?

A guest companion that never sleeps.

Knows your hotel. Knows your destination. Helps every guest.

Available 24/7

Instant answers in every language.

Knows Your Hotel

Knows your rooms, services, policies, and FAQs.

Helps Guests Explore

Recommends restaurants, activities, and local gems.

Set up once. Help every guest.

Share your hotel once. Guests get an AI Guest Companion from the moment they scan.

1

Share your hotel information

Add your rooms, services, policies, and destination tips so GuestHero knows your hotel.

2

Place your QR code

Put it in rooms, at reception, or in the lobby. Guests scan and start chatting — no app needed.

3

Guests scan and start chatting

Every guest gets an AI Guest Companion throughout their stay, while your team focuses on hospitality.

Like ChatGPT—trained for your hotel.

Guests ask naturally. GuestHero replies with accurate answers and local recommendations.

GuestHero

GuestHero

Where can I have dinner tonight?

Harbor Catch

★ 4.6 Google

Fresh seafood · 8 min walk

Terrace Nineteen

★ 4.8 Google

Romantic rooftop · 12 min walk

Nonna's Table

★ 4.5 Google

Authentic local cuisine · 10 min walk

Marina Kitchen

10% off today

Our hotel restaurant · open until 11pm

Want a table at ours with the discount, or directions to one of the locals?

Hotel restaurant — 10% offBook Harbor CatchWalking directions
Ask anything…

Create better stays without adding more work.

Less time answering questions. More time welcoming guests.

For Guests

  • Instant help anytime
  • Discover more of your destination
  • Support in their own language
  • Feel looked after throughout their stay

For Hotels

  • Less repetitive work
  • More time for personal service
  • Happier guests
  • More opportunities for additional services

See what guests ask most.

Learn what guests need and where your team saves time.

Marina Bay Hotel

Guest insights

Live

Hours saved

18.4h

This week

Guest conversations

1,284

Helped throughout stays

Languages

14

EN, DE, FR, ES…

Instant answers

96%

Under 3 seconds

What guests ask most

What time is breakfast?186
Where should we eat tonight?142
What can we do nearby?98
Can we check out later?87
How do I get to the airport?64

Questions hotels ask us.

Give every guest their own AI Guest Companion.

See GuestHero in action with a live demo.

Book a Demo